Solution ServicesAccomplish and deliver more. It's what we do best.
You have the business: an established brand, valued merchandise, loyal customers. You have the plan—to improve efficiency, extend your offerings and grow both your revenue and chain. And of course you have the solutions—Aptos solutions, the industry’s best. But do you have the knowledge and resources to use them to their full potential?
Aptos Solutions Services are available to bridge any gaps that may exist between your ambitions and your ability to realize them with Aptos CRM, Analytics, Loss Prevention and other key solutions. They are delivered and managed by the professionals who know them best: the same people who designed them!
Aptos can support and optimize any and all aspects of your CRM program. Our consultants are available to deliver or assist with everything from in-depth customer segmentation, campaign strategies and loyalty program design and management to database hygiene, dashboard setup and reporting, as well as basic to advanced training for your CRM team.
Analytics equips you to make sense and highly effective use of your retail data—to flag hidden challenges and opportunities, and to pursue them with actionable intelligence. Analytics services can support and enrich this key function by delivering a clear view of your business processes, identifying the best ways to track and improve them, and integrating these insights into your decision-making to continually drive efficiencies and gross margin gains.
For many retailers, automated, exception-based reporting is one of the most effective and efficient ways to reveal and deter fraud and support the prosecution of offenders. Aptos Loss Prevention specialists can ensure that your program is set up and functions correctly by aligning exception rules and reports with your business processes, managing your settings to accommodate change, auditing your LP data, presenting key leads for follow-up, and providing strategic consulting on the efficacy of your overall program. We can also train your staff to improve LP awareness and maintain an employee-friendly workplace while you clamp down on theft.