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Press Releases / May. 19

Retailers Recognized at Insights User Conference Lead the Way in Delivering Seamless Experiences that Exceed Customer Expectations

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced the winners of its 2015 Inspired Retailer awards program. The program recognizes progressive retailers leading the way in delivering personalized, empowered, efficient and seamless experiences that exceed customer expectations at every touch point.

Winners were recognized in the areas of omni-channel, mobile and global retailing, customer engagement, merchandise insights, data analytics, cloud computing and collaborative development – and all of which leverage the Epicor Retail Suite to drive growth and innovation.

The 2015 Epicor Inspired Retailer award winners, honored at an awards gala during this year’s Epicor Retail Insights 2015 user conference, are:

  • Omni-Channel Retailing Winner: True Religion
  • Mobile Retailing Winner: Plow & Hearth
  • Customer Engagement Winner: Orvis
  • Cloud Computing Winner: Charming Charlie
  • Merchandise Insights Winner: New Balance
  • Data Analytics Winners: Michael Kors

“Retailers are under tremendous pressure to meet shopper expectations, no matter when, where, or how they shop; to this end, they must tailor assortments to shoppers’ preferences, match supply with demand, leverage actionable insight for better decisions, and create personalized and seamless experiences,” said Noel Goggin, EVP, general manager, Epicor Retail. “This year’s winning retailers represent some of the most respected retail brands, which continue to be undaunted in the relentless pursuit of innovation in all areas of customer experience.”

Criteria used to evaluate nominations included customer, employee and business impact, process improvements, innovation, and positive transformations gained within the company. Change management and bearing on revenue were also weighed in the final decisions.

Source: http://www.epicor.com/Press-Room/News-Releases/Epic