Everywhere we turn, in all aspects of our lives, boundaries disappear. Daily, we learn and relate to what’s happening across the nation and around the world. We also travel and shop more easily than ever, in places we scarcely dreamed of in the not-so-distant past.
From these influences, consumers everywhere are adopting a global mentality and appetite. They are surrounded by products from almost every country, and they’re eager to discover what’s offered by new international brands. So as the barriers to foreign markets have fallen, why would your business want to keep them in place?
With Aptos, there’s no need to. Your brand can travel the world as easily as your customers can. And in the process, you can drive your business to new heights through global growth.
Your Global Retail Partner
Aptos is an established leader in global retailing. Our solutions are in use around the world, powering top brands in North America, Europe, Australia, Asia, Latin America and beyond. In the UK alone, Aptos is the technology force behind dozens of the best-loved “high street” retailers. So wherever your customers—or potential customers—are, we’re probably there already. Our global network and in-country staff can help you make the most of an expanding international marketplace and give you the reassurance of local support and insight.
Solutions that Open Borders
From Store, Digital Commerce and CRM to Merchandising, Sales Audit and Analytics—from customer engagement to your supply chain—Aptos solutions are designed to accommodate all the key variables in international retailing, including languages, currencies, tax laws, reporting, protocols, duties and related regulations. We bridge all the gaps between operating domestically and thriving in foreign markets. So whether you want to extend your eCommerce operation, open new stores or expand through franchises, we can help you get the right infrastructure in place, backed by the right expertise, to support your international aspirations.
We currently offer out-of-the-box configuration for stores worldwide covering a wide range of functions, fiscal requirements and certifications. Service packs for new countries are added regularly, as prioritized by our customers. We provide fully managed services to support your store technology, with comprehensive deployment services provided by trusted local partners. We maintain a 24/7 international help desk with translation support. We also provide expert consulting on planning and executing your global growth.
As your domestic markets mature, exciting new opportunities are emerging around the world. Seize them. With Aptos as your partner for global retailing, there really are few limits to where can operate and to how much more you can achieve.
25 years in technology solution leadership, including Epicor Retail, JDA, RedPrairie, Store Perform and Ecovate
Noel is a naturally curious person and an avid traveler, having visited 44 states in the US as well as 37 countries across the globe. He is also a sports fanatic, both as spectator and player, and he especially enjoys soccer, golf, skiing, and Hurling, the fastest game on grass and the national pastime of his native country of Ireland.
Noel on the Aptos Way:
“Many companies are fraught with politics, confusion and, as Jim Collins would put it, ‘genius with a thousand helpers.’ Working with startups helped to frame my view that the people are far more capable than they realize, and that by providing a healthy working environment where players can express themselves, be empowered, and focus on results, I believe that Aptos can provide a great environment where the ‘good guys’ want to work, free from politics and focused on enabling our customers to drive game changing business results.
“Growing up on a farm has taught me the value of transparency, responsibility and hard work. I believe that most people want to feel part of a winning team, to engage our customers in a more personal and rewarding manner, and to identify with community goals that are larger than ourselves.”
15 years in technology legal counsel and leadership, including Epicor Retail, NSB Retail, and STS Systems
David is a passionate guitar player and collector. In the late 80s/early 90s he was an aspiring musician in a progressive rock band (think Yes, Rush, etc.) but eventually realized his aspirations outpaced his talent, and opted to make his living via the law. Off he went to law school…and the rest, as they say, is rock and roll history. Today, on most weekends you will find David rocking out in his basement to the (now) classics, with his amps turned up to 11 (until his kids tell him to turn down the volume, anyway).
David on the Aptos Way:
“Authenticity is really important to me. Being authentic means there’s no place for posturing. My goal is to help Aptos and our clients be successful and to achieve that, sometimes you need to have difficult discussions and transparency is key to gaining the trust of others.
“I strive to make the legal function the antithesis of what people would normally expect. Instead of saying ‘no, you can’t do that,’ or ‘we can’t agree to that in a contract,’ My goal is to solve problems creatively and in ways that benefit Aptos, my internal clients, and our external clients. That’s what the Pioneering Spirit and Engaging Customers differently means to me.”
23 years in financial leadership, including Epicor Retail, NSB Retail, KPMG, Focus One Media Group, and Sonomax Health Care Group
Mark is an avid cyclist who enjoys exploring the beauty surrounding his home in Montreal. When the weather snow flies, he trades in his wheels for Telemark skis. On winter weekends you will find Mark on beautiful Mont Tremblant in Quebec, climbing up and Telemarking down.
Mark on the Aptos Way:
“We are building teams and an approach that hinge on authenticity and a pioneering spirit. This differentiates us as a company and creates an environment where the right people will want to work and indeed will thrive.”
23 years in technology and software marketing, including Epicor Retail, JDA, RedPrairie, International Business Systems, Manhattan Associates, and ACI Worldwide
Outside of work, Nicole focuses her energy on sparking the interest of youth in science, technology, engineering and math (STEM) related activities and professions. Whether helping her kids’ school develop their own STEM lab or connecting the community, technical schools and local business organizations with youth groups, she is passionate about sharing the limitless possibilities STEM holds for our youth, no matter their background. When not busy with STEM, Nicole spends her time trying not to get injured in an indoor soccer league.
Nicole on the Aptos Way:
“I make a conscious effort to embrace the Aptos Way philosophy of “Enjoying the Journey and Having Fun along the Way” for myself and my team. We take our work very seriously, but not ourselves, making sure to have fun every day.”
On Authenticity and Transparency: “Authenticity and transparency are core to the Marketing team – it’s at the heart of the Aptos brand and a key ingredient of the ‘secret sauce’ to how we Engage Customers Differently. As brand ambassadors, our team embraces these attributes to create a culture that inspires colleagues, customers and partners to engage with us differently and experience a marketing partnership like never before.”
Customer Success Leader
15 years in technology services leadership, including Epicor Retail, JDA, RedPrairie, Marc Global, and Manhattan Associates
Bill enjoys running and has spent much of his free time traveling to see his favorite classic rock bands, including the Bob Dylan and the Allman Brothers. Bill has seen Bob Dylan live in concert no less than 50 times.
Bill on the Aptos Way:
“To me, culture is the most important ingredient in growing a successful company. My goal with the Client Success organization is to create a culture where we Engage Customers Differently by focusing on relationships and not transactions.
“The projects we engage in are complex – the most successful are those where we partner with our customers in a way that is mutually Authentic, Sincere and Transparent – the Aptos Way.”
Over 20 years’ experience in technology sales leadership, including Oracle Retail, Art Technology Group (ATG), Cisco, and AT&T.
Frank combines his love for travel, reading, sports and cooking to enrich his life. Having lived in Europe for about 25 years, he travels broadly with his family, at times to learn about the history and culture of some new destination, while at other times to relax and take in a Formula One race or an American football game. Frank is also an avid photographer and collector of rare first edition classic English and American novels.
Frank on the Aptos Way:
“Retailers are faced with a huge challenge of meeting the needs of the empowered consumer while facing the seismic pressures of Amazon and others, and they need a technology partner that will lock arms with them for the long term, evolving and competing in a very quickly changing world.”
“Aptos is completely focused on solving the problems of retailing through its technology, delivery and most importantly its people. Because Aptos hires people that care about the customer and their problems, it comes with an entirely different perspective. Long term, delivering value drives a refreshingly healthy relationship between the customers and Aptos.”
“Just as I learned growing up, and through many years of retailing, providing exceptional service to the customer is paramount to success and it is rewarded with continued loyalty and patronage”
25 years in retail technology, including Epicor Retail, SAP and Triversity
Outside of work Ian loves the thrill of competition, whether that’s on the ice in a game of hockey, enjoying a spirited Monopoly game, racing to the bottom of a ski hill or playing in the annual Rawlins family Crokinole tournament on Christmas day .
Ian on the Aptos Way:
On the Pioneering Spirit: “As a serial entrepreneur participating in several start-up organizations, I believe instituting a culture of innovation is a primary key to success, no matter the size of the business or how successful the business has become. We live in a world that is constantly changing at an ever-increasing pace, requiring continual reflection and renewal. A true pioneer sees the opportunity in change and seizes that opportunity with a sense of urgency, creativity and passion. That is the spirit that I am working to see developed further within Aptos.”
On Engaging our Community with Transparency: “Our tagline ‘Engaging Customers Differently’ speaks to the idea that the traditional large vendor / retailer relationship in the retail technology space needs to change. I fundamentally believe the authenticity and transparency that often is a key characteristic of relationships between smaller startup companies and their customers doesn’t have to be abandoned as a company grows and matures into a large entity. I believe it is possible to be a large company that sustains intimate and collaborative relationships with customers that are framed by honesty, sincerity and mutual success. I’m excited to see how this is unfolding at Aptos and how Engaging Customers Differently is becoming an acknowledged reality of our culture.”
On Giving Back: “A key part of our culture is recognition that we are part of something beyond ourselves, that we have an obligation to find ways to contribute to our world that make a difference in people’s lives. Our participation in the retail industry’s Retail Orphan Initiative is a very tangible way that vendors like Aptos can do this. Figuring out how to best capitalize on our relationships within the industry to spearhead this aspect of our company is a key driver for me.”
30 years managing people and communications, including The Bradford Group, Baxter Health Care, Ability One and Aptean
Steve earned a BA in Psychology and an MBA and Master of Labor and Industrial Relations from Michigan State University. He is an avid cyclist, riding over 5,000 miles per year. Steve is also a classic car enthusiast, with a special affinity for original, survivor cars.
Steve on the Aptos Way:
“One of my favorite sayings is, ‘Perception is reality.’ This simple phrase reinforces the importance of recognizing things from others’ point of view and encourages understanding, clarity and the opportunity to find common ground. ’Engaging Customers Differently’ requires that same reflection and is one of the things that drew me to Aptos. As Aptos’ People Leader, I feel especially responsible for encouraging this approach in everything that we do.”
20+ years in senior management roles with fast-paced technology solutions companies including Masternaut, Trafficmaster and Cybit, as well as leading UK media retailer WHSmith.
A keen sports enthusiast, Steve spends much of his spare time following the fortunes of his local soccer team whilst scouring the globe to add to his extensive film and music memorabilia collection. Building on his love for travel and his experiences working and living in several European countries, including Sweden, Germany, Spain and France, Steve has developed a diverse and multi-cultural approach to business and life.
Steve on the Aptos Way:
“I’ve learned from experience that working authentically while encouraging entrepreneurship enables people to deliver results beyond their own perceived capabilities and expectations. But this can only really happen in open environments that have a strong culture based on honesty, transparency and trust—which is why I tend to have very little time for politics in the workplace. I’m passionate about solving problems and truly enjoy working with like-minded, brave and energetic people in the pursuit of new opportunities.”
25 years in technology and software development, including International Business Systems, RedPrairie, McHugh Software, Software Architects Incorporated, and Digital Equipment Corporation
Mike holds a Bachelor of Science degree in Electrical Engineering from the University of Illinois at Urbana-Champaign, enjoys running and cycling and is a father of two girls. He is also a passionate sports fan, maintaining his allegiance to Packer nation, even from the warmer climes of Atlanta, and still bleeds Orange and Blue for his Fighting Illini.
Mike on the Aptos Way:
“In software development, being authentic is really the only way to work. Unfortunately, years ago I ran out of the ‘magic pixie dust’ that, when sprinkled on a keyboard, makes software magically appear. I have since found that transparency and authenticity represent the most direct path to progress – you can’t fix what you can’t see and don’t acknowledge.
On the Pioneering Spirit: A pioneering spirit is the heart of a product organization – people who embrace the “impossible,” overcome barriers, and find new ways to solve problems and drive efficiencies are critical to a healthy organization and product offering.
On Engaging Customers Differently: Customer intimacy drives innovation and value in a product set. I strive to bring our development teams to a deep understanding of our customer’s challenges and problems. The better our understanding across the development team, the better solutions we build, and the better those solutions fit the problems they are attempting to solve.
APG Cash Drawer
Utilizing flexible manufacturing techniques, APG Cash Drawer manufactures a wide range of highly durable and dependable cash drawers. APG has built a reputation as the supplier of choice for retail, hospitality and mobile cash drawer solutions for thousands of customers throughout the world.
Ascent Enterprise Solutions
Ascent Enterprise Solutions is a consultancy who assist retailers in the planning, selection and implementation of retail software to meet critical business imperatives. We assist with strategy, business analysis and change management, and project management. Our people are experienced in point of sale, merchandising, eCommerce, Omni-channel and order management, to note a few.
Avalara is a leading provider of sales tax automation software, helping businesses manage the complex rules and regulations related to transactional and indirect taxes. Avalara’s cloud-hosted solutions streamline and simplify the complicated and burdensome process of managing tax-related compliance activities and integrate with 300+ leading accounting, ERP and ecommerce systems.
Aydept is a value driven IT consulting and project management company dedicated to helping retailers implement complex omni-channel solutions. We apply expert stewardship and extensive retail experience to engagements so you can focus on what you do best, provide value to your customers.
Bluebird is the innovator and global manufacturer with a diverse products portfolio, including enterprise mobile computers, tablets, mobile POS, and RFID readers. The products leverage cutting-edge technology to meet customers!/ daily requirements on ultra-mobility, full ruggedness, and easy-to-use computing technology. From secure payments to workforce automation and customer engagement, Bluebird!/s broad product portfolio spans all markets, connecting people to information wherever they need it.
Boston Retail Partners
Boston Retail Partners (BRP) is an independent retail management consulting firm helping many of the most successful retailers solve their business and technology problems. BRP combines its consultants’ deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology and process solutions.
Capstone Integrated Solutions is an implementation partner with Aptos, specializing in implementing and supporting store systems. Capstone provides implementation, integration, development, quality assurance, business analysis and project management services for retailers. Over the years, Capstone has implemented a wide variety of solutions including Store POS systems, complex payment solutions and numerous enterprise systems.
Chase Commerce Solutions is the global payment processing, merchant acquiring and marketing solutions business of JPMorgan Chase & Co (NYSE: JPM) dedicated to providing compelling integrated solutions that solve challenges and unlock opportunities unique to businesses. Our commerce solutions include Paymentech, our core merchant acquiring and payment processing platform; ChaseNet, an industry-first, closed-loop payments network for processing Chase-branded Visa cards; ChasePay, a digital wallet that simplifies the checkout experience, comprehensive fraud prevention and data security tools; and data-enabled marketing and loyalty programs. Additionally, our proprietary platforms enable integrated solutions for a wide range of payment types, in 130 currencies, accessible across omni-channels including mobile, digital and retail. www.chasepaymentech.com
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. As a tier-one Global IT and Consulting leader, Cognizant’s deep industry expertise combined with specialized technology service offering, alliance partnerships with technology partners, zero tolerance quality policy and high-touch responsive model provides us the ideal partnership with APTOS. Cognizant will leverage its dedicated Aptos CoE, rich pool of Aptos experts and strategic relationship with Aptos to maximize the value delivered to its customers. Cognizant provides full spectrum service offerings of Aptos CoE to provide best-in-class service with outstanding quality across all the Aptos products.
Echidna began when a small group of eCommerce leaders knew there had to be a better way to do eCommerce. So they branched off and created a new kind of agency — one that combines amazing UX, enterprise-level technology implementation, and value-added marketing and analytics services. We’ve been in your shoes, and we know that sometimes you just need a partner to step in and help drive decisions to move your business forward. You can focus on the things that uniquely differentiate your business. Leave the rest to us. Some call it growing. Others call it winning. We call it eCommerce evolved.
Elo Touch Solutions
Elo is a global leader in touchscreen solutions including point-of-sale and interactive display solutions. The inventor of the touchscreen, Elo now has 20+ million retail and hospitality installations in 80+ countries with products designed in California and built to last. The Elo touchscreen experience has consistently stood for quality, reliability and innovation.
Epson is a leading manufacturer in the printer, professional imaging, projector, scanner, systems devices, and factory automation categories. Delivering high performance products, services and solutions that exceed our customers’ expectations. Going the extra mile to build long lasting relationships with our end users, our co-workers, and our accounts.
Experian Data Quality (formerly QAS) provides address and email validation solutions to help Aptos users better serve their customers. Our tools seamlessly integrate into Aptos Store and Aptos CRM to verify customer addresses and emails at point of entry, before entering your database, and on the back end to cleanse already existing data. Sending e-receipts, signing customers up for loyalty programs, or shipping from store? Find operational cost savings and ensure effective customer communications with improved data quality.
flexReceipts, the leading enhanced digital receipts solution, offers retailers a post-sale opportunity to communicate with their customers. flexReceipt’s enriched receipts build customer loyalty and drive sales, while allowing retailers to monitor spending habits and shopping trends. The company’s patent-pending software allows retailers to add social media links, videos and customized offers to digital receipts. Go Beyond the Sale.
For over 40 years, HP has been helping retailers evolve with the dynamics of a changing marketplace, delivering solutions and services from the corporate office to the store front and everywhere in between. Whether you need a traditional POS system and a host of peripherals or something more mobile to serve your customers out on the sales floor, we have a solution for you. We can help you enhance and personalize the customer engagement and improve operational efficiency with energy-efficient designs, built-in protection, and manageability features that help lower your costs and increase your revenue.
Ingenico Group is the global leader in seamless payment, providing smart, trusted and secure payment solutions to empower commerce across all channels, in-store, online and mobile. With the world’s largest payment acceptance network, we deliver secure solutions with a local, national and international scope.
Aptos solutions can be implemented on MicroStrategy’s BI platform making it ideal for retailers who need to get a formal BI strategy up and running quickly. Aptos is also a perfect fit for retailers who have a sophisticated data warehouse, are already using MicroStrategy and want to take their implementation to the next level. Joint customers include retailers such as Burlington Coat Factory, Destination XL, The Guitar Center, Hallmark Cards, Pacific Sunwear, Restoration Hardware, and Spencer’s.
Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes.
RedIron designs and implements store system solutions for large and mid-market retailers. They offer competitively priced technology that delivers exceptional, integrated and forward looking functionality. Their product capabilities revolve around customer management, channel integration, EFT and security. Founded in 2000, they power some of the largest and most innovative retailers in North America. Their products are installed in retail banners as small as 25 and with as many as 4000 stores.
RIBA Retail provides technical services to the Specialty Retail market. RIBA removes the risk and uncertainty in Aptos retail integration projects. With extensive retail domain knowledge and years of Aptos experience, we’ve developed a repeatable approach to integration that consistently demonstrates a pattern of timeliness, predictable costs, and minimal client disruption. Our successful record over dozens of Aptos retail implementations speaks for itself.
ScanSource POS and Barcode is a value-added distributor of point-of-sale (POS) and automatic identification and data capture (AIDC) systems and solutions. The company is committed to delivering value-added services, including technical support, custom configuration, training and education, marketing and customized financing opportunities. ScanSource is a sales unit of international specialty technology distributor, ScanSource, Inc.
Tech Data is one of the world’s largest distributors of technology products, services, and solutions. Dedicated to a proven strategy of execution, diversification and innovation, we leverage our unmatched logistics capabilities and global IT platform, providing the value-added services and go-to-market strategies that enable our channel partners to thrive.
Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store solutions. Toshiba Global Commerce Solutions is the leading supplier of point-of-sale systems with a worldwide install base larger than any three major competitors combined. Toshiba is making history with innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations. To learn more, visit www.toshibacommerce.com
Verifone is creating the next generation of digital engagement between merchants and consumers. We are built on a 30-year history of uncompromised security. Our people are known as trusted experts that work with our clients and partners in more than 150 countries, helping to solve their most complex payments challenges
Windsor Circle is a Customer Retention and Predictive Marketing platform for retailers powering big data integrations, advanced customer segmentation, and predictive, automated marketing programs including lifecycle, retention, loyalty, product replenishment, cart recovery, and browse abandonment campaigns. Clients see an average of 10x ROI and a 17% lift in retention rates after 12 months on the platform.
Motorola Solutions’ Enterprise business is now part of Zebra Technologies. Zebra is a global leader in products and services that provide real-time visibility into organizations’ assets, people and transactions offering a complete end to end supply chain solution. Zebra tracking and visibility solutions transform the physical to digital, creating the data streams enterprises need to simplify operations, know more about their businesses, and empower their mobile workforces.
Connect with us and network with other Aptos
clients at retail industry events around the globe:
Aptos Engage 2017
May 1-4, 2017
Retail Business Technology Expo 2017
May 8-9, 2017
Internet Retailer Conference & Exhibition 2017
June 6-9, 2017
McCormick Place West
Aptos Engage Europe 2017
June 14-15, 2017
The Belfry Hotel & Resort
Sutton Coldfield, UK
Retail Executive Summit
June 14-16, 2017
Four Seasons Resort
Innovative Retail Technologies/Aptos Joint Webinar
Retail Executives Tell All: Their Top Priorities For Keeping Stores Relevant
Now Available On Demand
Apparel Magazine/Aptos Joint Webinar
Trouble with the Size Curve: How Retailers Can Overcome the Challenge of Localized Sizing
Now Available On Demand
Apparel Magazine/Aptos Joint Webinar
State of the Industry Study: How Well Are Retailers Leveraging BI to Improve Inventory Productivity, Assortments and Customer Insights
Now Available On Demand
Retail TouchPoints/Aptos Joint Webinar
Retail Technology 2020Hip Or Hype?
Now Available On Demand
Apparel Magazine/Aptos Joint Webinar
Innovative Strategies for Keeping up with Rapidly Changing Fashion Trends: Insights from Retail Thought Leaders
Now Available On Demand