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Retail IT leaders validate expected impacts of Unified Commerce but also highlight their challenges achieving it

Aptos recently partnered with Bain & Company to survey almost 400 retail IT executives across the US, Canada and the UK to get a better understanding of the State of Unified Commerce. Among survey respondents, there was strong consensus (65%-75%) around the potential impacts of Unified Commerce on profits, inventory and the customer experience. However, there was also a significant disconnect between their Unified Commerce ambitions and their strategies and enterprise preparedness for the transition

This infographic presents an easy-to-read summary of the report findings, including where retailers plan to invest first in order to close the gap between their Unified Commerce ambitions and their current reality.

View the infographic