Kasey Lobaugh, Retail Chief Innovation Officer at Deloitte, has driven some of the retail industry’s largest omni-channel transformation initiatives, helping retailers set and scale their people, processes and system capabilities. In this episode, Kasey shares his data-backed experiences on how to become a true omni-channel merchant through concurrent focus on systems and talent.
Retail Consulting Partners 2020 POS/Customer Engagement Survey Industry Report
Want to learn more about how Aptos can improve your retail?
Let’s get in touch.get started