Implementation Services

Rolling you out right…
with every solution, every time.
Experience, best practices, coordination, speed to value: With Aptos Projects, it's our formula for success.

We have no one-way relationships with clients. Every company we work with, we strive to have a genuine partnership. One of the ways we do that is through our professional services and the application of our experience through the Aptos Project Methodology which embodies our many years of project experience across hundreds of projects.

All of our project and technical professionals, together with our trained partners, apply decades of experience to get you up and running quickly and correctly, and to fundamentally improve your business processes through the use of our solutions.

Our preconfigured solutions–the new Aptos standard–deliver unprecedented speed to value in a hosted environment. Implementation efforts can be reduced by up to 35%. You also benefit from full up-front visibility into what will be delivered, reduced complexity and faster training.

All of this gives our project team the flexibility to apply their creativity and knowledge to deliver a successful business outcome for each of our clients.

 

Initiate

Gain a clear understanding of how your project will be delivered and what is expected of each team member. To prepare us to begin the work, we will:

  • Arrange a kick-off meeting & explain our proven approach
  • Provide application overview
  • Prepare solution environment
  • Install/configure applications
  • Confirm hardware requirements
  • Develop project management plan
Design

This is all about validating the solution functionality satisfies your requirements and identifying any gaps. To ensure that the final design meets your business needs we will:

  • Produce a design document
  • Complete any gap analysis
  • File layout/integration standard sign-off
  • Complete both a Training and a Testing Plan
  • Undertake the first QA client survey
  • Introduce Client Care
  • Seek formal approval for the design
Build

Confirm what needs to be done and build an implementation plan. Once all requirements are confirmed, we will:

  • Install solution(s)
  • Convert/migrate data
  • Complete super-user training
  • Complete functional testing
  • Create a cut-over plan
  • Finalize client care connection
Test

Rigorous testing ensures that your solutions work as intended. Using a variety of tests to find any potential problems, we will:

  • Conduct environment and configuration testing
  • Finalize transition documentation
  • Finalize cut-over plan​​​​​​​
  • Testing sign-off and release approval
  • Complete client care health check

 

Release

It’s time for the fun part: going live. All that hard work culminates in deploying your solution and a seamless transition to high performance retailing. At this stage we will:

  • Conduct end-user training (either with or for the client)
  • Execute the cut-over
  • Deploy the solution
  • Plan ongoing improvements​​​​​​​
  • Complete 2nd stage client care health check

 

Support

Finally, we will ensure your new solution(s) continue to deliver the peak performance and process improvements you expect. For years to come we will:

  • Support your end users (for post-go-live or pilot)
  • Transition you smoothly to Client Care
  • Undertake the second QA client survey
  • Run a retrospective to gather lessons learned

 

Ready to talk about improving your retail results?

We sure are. That's kind of our thing.