Last Updated Date: August 21, 2026
By accessing electronic systems at the URL or URLs designated by Aptos, LLC or any of its affiliates (collectively, “Aptos”) for providing its products and services, including without limitation the Customer Support Portal, the Aptos ONE Developer Portal, the Aptos Product Documentation Portal and the Ideas Portal (collectively, the “Website(s)”), and providing data to and receiving data from Aptos through the Website, you, individually, and to the extent you are acting on behalf of your employer, your employer (collectively, “You” or “Customer”), agree to be bound by these Terms of Use (this “Agreement”). For the avoidance of doubt, the acceptance of the Terms of Use for one Website will apply to all Websites. The services governed by this Agreement are defined as access to the Website and the information provided to and received from Aptos through the Website (the “Services”). This Agreement sets out the legally binding terms for use of the Services and may be modified by Aptos from time to time in its sole discretion. Aptos will provide notice of any modification that materially and adversely affects Customer’s rights by posting an updated “Last Updated” date on the Website and, where reasonably practicable, by additional notice (such as an in-portal banner or email to the Customer’s designated administrator). Any modifications shall be effective upon posting by Aptos on the Website, and Customer’s continued use of the Services after the effective date of any modification constitutes Customer’s acceptance of the modified Agreement. To the extent any terms of this Agreement governing use of the Services conflict with any terms of an executed agreement between Customer and Aptos for use of the Services (the “Customer Services Agreement”), the terms of the Customer Services Agreement shall control.
The Services are solely for access and use by Authorized Users (as defined in the Customer Services Agreement, or, if not defined therein, as defined below). By using the Services, You represent and warrant that You (a) have the right, authority, and capacity to enter into this Agreement and (b) will abide by all of the terms and conditions of this Agreement.
Aptos shall authorize individual employees, contractors, or consultants of Customer, as designated by Customer from time to time (each an “Authorized User”), to have access to the Services. If Customer's Authorized Users access the Website using a username and password managed by Aptos' applications ("Aptos Identity Provider"), Customer will also be asked to instruct each Authorized User to choose a username and password that is in compliance with Aptos Identity Provider’s password security policy. Alternatively, if Customer's Authorized Users access the Website using Customer's own identity management system ("Customer Identity Provider"), Customer will maintain responsibility for username, password and other security credentials necessary to gain authentication to the Website. Each Authorized User must use his or her own username and password and shall not disclose them to anyone else. Customer shall immediately notify Aptos of any unauthorized disclosure or access to the Website other than by an Authorized User. Customer is responsible for (a) each Authorized User’s compliance with this Agreement and (b) use of the Services by any employee of Customer, any person to whom Customer has given access to the Services and any person who gains access to the Services as a result of Customer’s failure to use reasonable security precautions, even if such use was not authorized by Customer. Customer is also responsible for maintaining the required hardware, software, internet connections and other resources necessary for Customer and Authorized Users to access the Services through the Website. Aptos reserves the right to suspend or terminate any login ID, or to require re-authentication (including multi-factor authentication) for any Authorized User, which Aptos reasonably believes may have been used by an unauthorized third party or by any user or individual other than an Authorized User to whom such login ID and password was rightfully assigned, and Aptos shall have no liability for any resulting suspension of access. In addition, for Customers using Aptos Identity Provider, Aptos may change any username and password for any Authorized User at any time, with notice to Customer following any such change.
This Agreement will remain in full force and effect while Aptos offers the Services and You/Customer are using the Services pursuant to the Customer Services Agreement. Notwithstanding the foregoing, Aptos may immediately suspend Customer’s or any Authorized User’s access to the Services, without liability, if Aptos reasonably believes such action is necessary to (a) prevent unauthorized access to or use of the Services or any Aptos or third-party system, (b) comply with applicable law or a governmental request, or (c) address a security incident, and Aptos will use commercially reasonable efforts to notify Customer of any such suspension. If You breach this Agreement, your authorization to use the Website and the Services will automatically terminate. The following provisions of this Agreement will survive any termination of this Agreement: Sections 5 through 14, and any other Section that by its nature survives termination.
Aptos will attempt to provide continuous availability and access to Services outside of planned maintenance and data processing windows (as may be further detailed in the Customer Services Agreement); however, outages may occur and could be due to third parties that the Service depends on, including but not limited to, third party data centers. While Aptos takes commercially reasonable measure to secure Customer’s data (e.g. protections against unauthorized access to data, encryption of data during transport, contractual confidentiality protections, and the like), Aptos cannot guarantee that unauthorized third parties will never be able to defeat those measures to access your data for improper purposes. You/Customer acknowledge that there are risks inherent in Internet connectivity that could result in the loss of your privacy, confidential information and property.
The Services contain the copyrighted material, trademarks, patents, trade secrets, and other proprietary information (“Intellectual Property”), including all text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement of any content contained on or available through the Website, unless otherwise indicated, are owned, controlled, and/or licensed by Aptos and its successors and assigns. Except for Intellectual Property which is in the public domain or for which You/Customer have been given written permission, You/Customer may not copy, modify, translate, publish, transmit, distribute, perform, display, or otherwise use any such Intellectual Property and the provision of such Intellectual Property through the Services does not transfer to You/Customer or any third party any rights, title or interest in or to such Intellectual Property, including, without limitation, any intellectual property rights in any content and material included therein.
Customer will retain all Intellectual Property rights in Customer's proprietary business information and materials provided to Aptos in connection with the Services ("Customer Content"). Aptos may use, copy, and process Customer Content solely to provide, support, and improve the Services and as otherwise permitted under this Agreement. To the extent Customer Content includes personal data, Aptos will process such personal data in accordance with the Privacy Policy and any applicable Data Processing Agreement between the parties. Notwithstanding the foregoing, Aptos may collect, use, and retain data generated by or relating to Customer's or any Authorized User’s use, configuration, and performance of the Services, including diagnostic, telemetry, and analytics data ("Usage Data"), and Aptos shall own all right, title, and interest in Usage Data, provided that Usage Data does not include Customer Content or personal data in identifiable form. Aptos may also use aggregated, anonymized, or de-identified data derived from Customer Content or Usage Data for any business purpose, provided such data cannot reasonably be used to identify Customer or any individual. If You/Customer provide Aptos with feedback, comments, or suggestions regarding the Services ("Feedback"), You/Customer hereby grant Aptos an unlimited, irrevocable, royalty-free, worldwide, perpetual, and sublicensable license to use, copy, distribute, display, perform, and create derivative works of such Feedback, under any Intellectual Property rights You/Customer may have therein, including copyrights, trademarks, trade secrets, and patents, without additional approval or consideration. By providing Customer Content or Feedback to Aptos, You/Customer represent and warrant that You have the right to do so and that such Customer Content or Feedback does not infringe, misappropriate, violate, or contravene any law, regulation, or third-party right (including any Intellectual Property right).
You/Customer shall use the Services only in a manner consistent with any and all applicable laws and regulations and in accordance with all terms of the Customer Services Agreement. You/Customer shall not attempt to sell, rent, lease, sublicense, distribute, transfer, copy, reproduce, download, display, modify, reverse engineer, decompile, disassemble or timeshare the Services or Aptos software accessible through the Website, to the extent such restriction is permitted by applicable law, nor shall You/Customer disclose to any third party any visual image (including screen shots) of the Aptos software or the Website or output or description of it in any form, or convey the look and feel of the same to any third party. You/Customer shall not modify the Services or Intellectual Property or merge all, or any part, of the Services or Intellectual Property or the source code thereof into another program; or remove, modify or alter any Aptos’ Intellectual Property or notices thereof from any part of the Services or Intellectual Property or the source code thereof. You/Customer shall not introduce, or attempt to introduce into the Aptos systems or software any i) infringing or otherwise unlawful data or material, or ii) any virus, spyware, malware or other disabling or crippling code, e.g. in an attempt to disrupt the Service or acquire information or data which You/Customer are not authorized to obtain.
WHILE APTOS ENDEAVORS TO PROVIDE RELIABLE SERVICES, TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS (AND EXCEPT AS MAY OTHERWISE BE AGREED IN THE CUSTOMER SERVICES AGREEMENT), THE SERVICES AND ANY SOFTWARE AND EQUIPMENT TO PROVIDE THE SAME ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS AND MAY INCLUDE ERRORS, OMISSIONS, OR OTHER INACCURACIES. YOU/CUSTOMER ASSUME THE SOLE RISK USING THE SERVICES. APTOS MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE RESULTS THAT CAN BE ACHIEVED FROM OR THE SUITABILITY, COMPLETENESS, TIMELINESS, RELIABILITY, LEGALITY, OR ACCURACY OF THE SERVICES FOR ANY PURPOSE, AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OR ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT AS ENACTED BY ANY STATE. APTOS ALSO MAKES NO REPRESENTATION OR WARRANTY THAT THE SERVICES WILL OPERATE ERROR FREE OR IN AN UNINTERRUPTED FASHION. WITHOUT LIMITING THE FOREGOING, TO THE EXTENT THE SERVICES INCORPORATE FEATURES THAT USE MACHINE LEARNING, ARTIFICIAL INTELLIGENCE, OR SIMILAR AUTOMATED OR ALGORITHMIC TECHNOLOGY (“AI FEATURES”), YOU/CUSTOMER ACKNOWLEDGE THAT OUTPUTS GENERATED BY AI FEATURES ARE PROBABILISTIC, MAY BE INCOMPLETE OR INACCURATE, AND DO NOT CONSTITUTE PROFESSIONAL, FINANCIAL, LEGAL, OR MERCHANDISING ADVICE. APTOS DISCLAIMS ANY WARRANTY THAT AI FEATURE OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR BUSINESS DECISION, AND YOU/CUSTOMER ARE SOLELY RESPONSIBLE FOR EVALUATING AND VALIDATING ANY OUTPUT BEFORE RELYING ON IT.
APTOS SHALL HAVE NO LIABILITY TO YOU/CUSTOMER UNDER THIS AGREEMENT, WITH ALL SUCH LIABILITY INSTEAD BEING GOVERNED BY THE TERMS OF THE CUSTOMER SERVICES AGREEMENT. IF THE FOREGOING LIMITATION OF LIABILITY IS FOUND TO BE UNENFORCEABLE, APTOS’ LIABILITY TO YOU/CUSTOMER FOR ANY CAUSE OF ACTION ARISING FROM USE OF THE SERVICES UNDER THIS AGREEMENT, WHETHER IN TORT CONTRACT OR OTHERWISE, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (1) ANY AMOUNT PAID BY YOU/CUSTOMER TO APTOS FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING SUCH CAUSE OF ACTION; AND (2) ONE HUNDRED U.S. DOLLARS ($100). NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THIS AGREEMENT SHALL NOT LIMIT OR EXCLUDE EITHER PARTY’S LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF SUCH PARTY OR ITS AGENTS OR EMPLOYEES.
Any software provided by Aptos through the Services (the “Software”) and the Services themselves may be subject to United States export controls. Neither the Services nor any Software downloaded from the Services may be exported or re-exported (i) into the territory of (or to a national or resident of) to which the U.S. has embargoed such goods or services; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By accessing the Services or downloading or using the Software, You/Customer represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
You/Customer agree to indemnify and hold Aptos, its subsidiaries, affiliates, officers, agents, licensors, and other partners and employees, harmless from, any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Services in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above.
The Aptos Privacy Policy (https://www.aptos.com/privacy (the “Privacy Policy”), as amended from time to time, is hereby incorporated by reference into this Agreement. You may be requested to submit personal data in connection with your use of the Services. The ways in which Aptos collects and uses personal data, and your rights to request access to and correction of your personal data, are regulated by the Privacy Policy and in accordance with applicable law. You consent to the transfer of your personal data to Aptos affiliates and service providers located in countries other than your own, including the United States, in each case subject to appropriate safeguards required by applicable data protection law (such as the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, or an approved adequacy or certification mechanism then in effect). If you are a resident of California or another U.S. state with a comprehensive consumer privacy law, additional rights and disclosures applicable to your personal information are set forth in the Privacy Policy and any state-specific privacy notice referenced therein. Nothing in this Agreement limits any non-waivable right you may have under such laws. A copy of the Privacy Policy is available on Aptos’ website by clicking the link at the bottom of the page or by clicking this link: https://www.aptos.com/privacy. Alternatively, You can request a copy of the Privacy Policy by sending an email to privacy@aptos.com.
This Agreement shall be governed by the laws of the State of Georgia without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction. You/Customer and Aptos agree to submit to the exclusive personal jurisdiction of, and agree that venue is proper in, the state and federal courts located in Georgia in such legal action or proceeding. Notwithstanding the foregoing, Aptos may seek injunctive or other equitable relief to protect its Intellectual Property rights in any court of competent jurisdiction. Aptos shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of this Agreement. Accordingly, You/Customer hereby waive any requirement that Aptos post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to Aptos to enforce any provision of this Agreement.
The parties agree that this Agreement is for the benefit of the parties hereto as well as Aptos’ successors, licensors and assigns. Accordingly, this Agreement is personal to You/Customer, and You/Customer may not assign your rights or obligations to any other person or entity without Aptos’ prior written consent. Failure by Aptos to insist on strict performance of any of the terms and conditions of this Agreement will not operate as a waiver by Aptos of that or any subsequent default or failure of performance. If any provision (or part thereof) contained in this Agreement is determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction or on account of a conflict with an applicable government regulation, such determination shall not affect the remaining provisions (or parts thereof) contained herein and the illegal, invalid, or unenforceable clause shall be modified in compliance with applicable law in a manner that most closely matches the intent of the original language. No joint venture, partnership, employment, or agency relationship exists between You/Customer and Aptos as a result of this Agreement or your utilization of the Services. Headings herein are for convenience only. Non-performance by either party shall be excused to the extent that performance is rendered impossible or commercially impracticable by strike, acts of God, natural disaster, pandemic or epidemic, Internet outages, computer viruses, denial-of-service or other cyberattacks, failures of third-party cloud or telecommunications infrastructure, governmental acts or restrictions, failure of suppliers, or any other reason where failure to perform is beyond the reasonable control of the non-performing party. Any notice permitted or required under this Agreement may be given by Aptos by posting to the Website, or by email to the Customer’s designated administrator, and will be deemed received when posted or sent.
15.1 Scope. Certain Services may incorporate AI Features (as defined in Section 8). This Section 15 applies in addition to, and does not limit, Aptos’ rights and disclaimers set forth elsewhere in this Agreement.
15.2 No Autonomous Decision-Making. AI Features are provided as decision-support tools only. Customer is solely responsible for all business, operational, pricing, employment, credit, and other decisions made using or informed by AI Feature outputs, and Aptos assumes no liability for such decisions. Customer shall maintain appropriate human review over any AI Feature output before taking material action in reliance on it.
15.3 Inputs and Prohibited Data. Customer shall not submit to any AI Feature (a) special categories of personal data (e.g., health, biometric, or government identification data) unless expressly permitted in the applicable Customer Services Agreement or Documentation, or (b) any data Customer is not authorized to disclose to Aptos or its AI sub-processors.
15.4 Ownership and Use of Outputs. As between the parties, Aptos owns all right, title, and interest in and to the underlying AI models, algorithms, and system prompts used to provide AI Features. Subject to Section 6, Customer may use outputs generated for Customer through its authorized use of the Services for its internal business purposes. Aptos may use de-identified and aggregated inputs and outputs to develop, train, and improve its products and AI models, consistent with Section 6.
15.5 No Third-Party Model Training on Confidential Data. Aptos will not use Customer’s confidential Customer Input to train any AI model made available to third parties, except as expressly agreed in the Customer Services Agreement.
15.6 Regulatory Compliance. Each party will comply with applicable laws governing its use of AI Features, including, where applicable, the EU Artificial Intelligence Act (Regulation (EU) 2024/1689) and U.S. state AI transparency and consumer-protection statutes. Customer is responsible for any disclosure obligations owed to its own end users or employees arising from Customer’s use of AI Features.
15.7 Disclaimer. AI Features are provided “AS IS” and are subject to the disclaimers in Section 8 and the limitation of liability in Section 9.