From implementation to 24/7 support
Our experts are always here for you
From day one, we have you covered
Aptos services are designed to ensure you achieve maximum value from our solutions throughout the entire lifespan of our partnership. Our wide range of support and services options ensure you have a partner by your side every day, through every phase of your solution deployment.
Implementation Services
The Aptos A2 Project Methodology is an agile delivery framework designed to produce predictable, logical and measurable outcomes for every project. The key to our framework is delivery by program increment, where each program increment is based on the Agile Delivery Framework. From initiation to design, build and testing, our team of deeply experienced professionals are ready to support you every step of the way.
Store Services
Stay focused on business priorities by letting us support your store hardware and software. Our experts will take full ownership of sourcing, deploying and maintaining your store technology, so you get the value and we assume the risk. Our store services include delivery, roll-out, hosting and payment infrastructure support.
Support Services
Once you begin your implementation, you’ll be supported by experts who know your Aptos solutions better than anyone else. No matter what the issue is, help and expertise is only a click away. Our Support Portal offers 24/7 access to all your support ticket tools as well as our Rapid Response team. We can troubleshoot and correct software, hardware , network, third-party and procedural issues.
Hardware Services
Aptos provides store and head office hardware from the industry’s top brands, including Toshiba, HP, ELO, Epson, Verifone and many more.
Our established relationships with these vendors and volume buying power give us access to hardware on highly competitive terms, so you can take advantage of special offers while we manage procurement.