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How retailers are thinking about the store experience this peak season

As the most critical time of year for retail approaches, the in-store experience remains a cornerstone of peak season shopping. In this essential webinar, join Aptos and Target as they discuss how leading retailers are preparing their physical spaces for the peak season rush. Moderated by Retail Dive, this session offers a deep dive into the strategies that will define in-store success this year.

Key Discussions from the Webinar:

  • Strategic Staffing for Peak Season: Our experts discuss the nuances of holiday staffing, from the importance of leveraging experienced team members to managing employee burnout.
  • The Symbiosis of Digital and Physical: Explore the pivotal role of services like Buy Online, Pick Up In-Store (BOPIS) and how technology is creating a seamless, interactive shopping journey that delights customers.
  • Technology That Empowers: Go beyond the checkout to see how technology is empowering store teams to be more efficient, proactive, and focused on the customer.
  • Creating Memorable and Personal Moments: Discover the power of experiential retail to create joy, drive discovery, and foster a deeper emotional connection with your brand.
  • Sustaining Momentum Through a Long Season: Gain insights on how to maintain customer interest and keep the store experience fresh and exciting from the first festive item until the final sale.

This webinar is a must-watch for any retailer looking to not only meet but exceed customer expectations in-store this peak season. Gain practical advice and forward-thinking strategies to ensure your stores are a source of festive joy and commercial success.