Preparing for the near future of retail: The ever-expanding role of the store in the unified commerce experience

Customers already have very high expectations for flexibility and choices across channels. And they consistently want ever more seamless experiences no matter when, where or how they interact. But delivering seamless experiences dramatically increases complexity, which makes it harder to keep pace with those shifting expectations.

All this complexity requires a complete rethink of how we approach omnichannel planning and execution.

View the eBook to learn

• Three ways to adapt your inventory and fulfillment plans for the future
• How to overhaul your store operations and space allocation to service this new model and what these changes means for labor allocation
• Five tips to reduce the burden on your stores for online returns