Laura Davis-Taylor, Co-founder and Principal Consultant of The High Street Collective, discusses how digital strategy, emotional currency and internal alignment will light your path to optimized CX. Laura references real examples from her 20 years of designing and consulting on retail experiences for some of the world’s most cutting-edge and successful retailers and brands.
Disruption, Dissected: 6 Ways Thriving Retailers Are Creating Organizations That Embrace Change On-Demand Webinar
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